The hotel offers amenities for your comfortable stay and unforgettable experiences
Exemplary Service!
“The concierge team went above and beyond, especially during my stay when they efficiently helped me send back my forgotten headphones.” view full review
Relaxing Spa Experience
“The spa facilities were superb, providing a tranquil atmosphere and professional staff that made my visit incredibly enjoyable.” view full review
Spotless Accommodations
“The room was impeccably clean and elegantly decorated, making it a comfortable and inviting retreat.” view full review
Really good Dining!
“Dining at the hotel was a good experience, with exquisite dishes that exceeded my expectations and made every meal nice.” view full review
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
legendary dining
attentive staff
high cost
delayed service
8.8/10
Great
Rooms
8.8
Location
9.7
Service
8.8
Dining
8.5
Guest reviews
8.8/10
based on 6 reviews
5/5
based on 2327 reviews
9.5
9.5/10 based on 1256 reviews
#24 of 398 hotels in Vienna based on Tripadvisor
John
United Kingdom,
March
2024
9.0/10
My stay at the hotel was a pleasant experience overall. The rooms were quiet and comfortable, albeit with a very classic decor. The service was impeccable, with attentive staff and delicious food. The location was superb, right in the heart of Vienna with easy access to top attractions. The dining experience was a highlight, with legendary dishes. However, the high cost of the rooms and delayed service were minor drawbacks.
Rooms
8.0
The room was very quiet and comfortable, although its decoration was very classic with nice furnishings.
Service
9.0
The hotel staff provided impeccable service from arrival to departure, and the dining experience was exceptional.
Location
10.0
The location was perfect for exploring Vienna's attractions, just behind the Vienna Opera House and shopping streets.
Dining
9.0
The dining options were legendary, and the onsite restaurants and luxury spa were highlights of the stay.
Facilities
9.0
The hotel offered fantastic facilities, including a luxury spa with the finest chocolates for treatments.
legendary dining
high cost
Charlie
United States,
January
2024
9.2/10
I had a fantastic stay at this hotel. The rooms were spacious, clean, and comfortable, making me feel like I was in the middle of a forest with the quiet ambiance. The outstanding service went the extra mile, especially the concierge who was fantastic. The location was superb, within walking distance of many attractions and just opposite the Vienna Opera House. The dining experience was a must-try, with a great range of food options. Overall, a wonderful experience with a few minor hiccups.
Rooms
9.0
The rooms reserved at the price I booked were well-appointed, large, and comfortable. The bathroom was huge with separate toilet and shower, lots of marble, mirrors everywhere, and luxurious chocolate soaps and creams on display. A quiet retreat.
Service
9.0
The staff really made the extra effort to ensure a delightful stay, particularly the concierge who bent over backward to assist. They were friendly and helpful in arranging restaurant reservations based on our tastes.
Location
10.0
The location is superb, within easy walking distance of many of Vienna's main attractions and just across from the State Opera. Perfect for sightseeing and enjoying the city's vibrant atmosphere.
Dining
9.0
Dining at the hotel was an excellent experience with a wonderful selection, beautiful dining room, and ever-attentive staff. A must-do for any guest.
Facilities
9.0
The hotel facilities exceeded my expectations, offering everything I needed for a comfortable and enjoyable stay.
Mark
United Kingdom,
December
2023
9.0/10
I couldn't have asked for a better place to stay in Vienna! The rooms were beautifully designed, the full breakfast was exceptional, and the service was top-notch. However, the dining experience was a bit chaotic with too many people at once. Overall, a luxurious and convenient hotel with fantastic service.
Rooms
9.0
The rooms were flawless with the finest linens and a unique design.
Service
10.0
The staff could not have been more polite, friendly, and professional. They went above and beyond to ensure our enjoyment.
Location
9.0
The hotel is perfectly located, walking distance to major attractions and shopping streets.
Dining
8.0
The dining experience was exquisite although a bit chaotic at times.
Facilities
9.0
The hotel facilities were outstanding, especially the beautiful spa with unique sauna options.
Great location
Chaotic dining
Frederick
United States,
August
2023
8.2/10
Staying at this hotel was a true pleasure. The suite I had was beautiful, spacious, and exactly what you'd expect from a 100-year-old hotel. The evening arrangement in the room added a special touch. While the dining experience was hit or miss, the central location next to Vienna's main attractions was superb.
Rooms
8.0
The suite was beautiful and spacious, just as one would hope for in a historic hotel.
Service
9.0
The hotel staff, from reception to housekeeping, were very friendly and gracious.
Location
10.0
The location is absolutely central and ideal for exploring Vienna's main attractions, with luxurious shopping nearby.
Dining
7.0
The dining options offered a wide selection of food, but some dishes were not always up to par.
Facilities
7.0
The hotel facilities were satisfactory, with some room for improvement in the dining experience.
central location
hit or miss dining
George
United Kingdom,
June
2023
8.8/10
My stay at the hotel was simply amazing! The rooms were luxurious, excellently prepared at all times, and had a charming old-world vibe. The location was the best in Vienna, right next to the opera house and close to everything worth seeing. However, the service, despite the overall friendly staff, had some communication issues. The dining experience was impeccable with amazing food, but the restaurant closed a bit early. Overall, a great value for money with top-notch facilities.
Rooms
9.0
My room was brand new, big, and beautiful with an old-world charm.
Service
7.0
The staff, despite being friendly, had some communication issues.
Location
10.0
The location was the best in Vienna, right next to the opera house and close to all the attractions.
Dining
9.0
The dining experience was amazing with delicious food, but the restaurant closed a bit early.
Facilities
9.0
The facilities were top-notch and well-maintained.
Jack
United States,
June
2023
9.2/10
I had an amazing stay at this hotel! The rooms were exceptional, with gorgeous decorations and high ceilings. The linens were top-notch, and the hotel's art collection was impressive throughout.
Rooms
10.0
The rooms were flawless with the finest linens and museum-quality paintings. The space was much bigger than expected and well heated, making it stand out from other historical hotels I've stayed in.
Service
9.0
The service was warm, personal, and attentive to detail. Coming back to a spotless room daily was such a stress-reliever after a day exploring Vienna.
Location
9.0
The location was perfect for our short trip to Vienna, being in the center of it all. The hotel's spa with unique sauna options added to the convenience.
Dining
9.0
The dining experience was excellent with a generous range of delicious food options.
Facilities
9.0
The hotel's facilities were top-notch, from the reception to the dining rooms. The bar and lounge area were gorgeously decorated, adding to the overall luxury.
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